Responsible Gaming at FreeSpiritBingo Online Casino

Our Commitment to Safe Play

Our Free Spirit Bingo platform was built with player safety in mind. We understand that gambling can become harmful for some individuals, and we have invested in a comprehensive range of tools and features designed to help you stay in control at all times. Whether you are a casual player or someone who enjoys gaming regularly, we encourage you to use the responsible gaming tools we make available to you.

At FreeSpiritBingo, we follow a strict set of guidelines to ensure that our services are never promoted or made accessible to vulnerable individuals. Our team receives ongoing training in identifying signs of problem gambling, and we act swiftly whenever we have concerns about a player's wellbeing.

Responsible Gaming Tools We Offer

We provide a wide range of practical tools to help you manage your gaming activity. You can access these features at any time through your account settings. Here is an overview of what we offer at Free Spirit Bingo:

• Deposit Limits – Set daily, weekly, or monthly deposit limits to control how much you spend. Once you set a limit, it takes effect immediately. Any request to increase a limit will be subject to a 24-hour cooling-off period.
• Loss Limits – Define the maximum amount you are comfortable losing over a given period. We will alert you if you are approaching your limit.
• Wager Limits – Restrict the total amount you can bet in any given session, day, week, or month.
• Session Time Limits – Decide in advance how long you want to play. When your time is up, we will notify you so you can make a conscious decision about whether to continue.
• Reality Checks – Receive regular on-screen reminders showing how long you have been playing and how much you have wagered. These gentle nudges help you stay aware of your activity.
• Cool-Off Periods – Take a short break from gaming. You can request a temporary cooling-off period of 24 hours, 48 hours, one week, or one month.
• Self-Exclusion – If you feel you need a longer break, we offer self-exclusion options ranging from 6 months to 5 years, or permanently. During self-exclusion, your account will be suspended and you will not receive any marketing communications from us.

Self-Exclusion and GAMSTOP

Here at FreeSpiritBingo, we are registered with GAMSTOP — the UK's national self-exclusion scheme. If you register with GAMSTOP, your self-exclusion will automatically apply across all UKGC-licensed gambling sites, including our Free Spirit Bingo platform. We strongly encourage players who feel they are losing control to make use of this service.

You can register with GAMSTOP at www.gamstop.co.uk. It is free, confidential, and takes only a few minutes. We at FreeSpiritBingo fully support this initiative and will never attempt to circumvent a player's self-exclusion request.

Recognising Problem Gambling

We understand that problem gambling can be difficult to identify, especially from the inside. At Free Spirit Bingo, we want to help you recognise the early warning signs. Ask yourself the following questions honestly:

• Do you spend more money or time gambling than you originally intended?
• Have you ever lied to family or friends about how much you gamble?
• Do you gamble to escape problems or relieve feelings of stress, anxiety, or depression?
• Have you borrowed money or sold possessions to fund your gambling?
• Do you feel restless or irritable when trying to cut down on gambling?
• Have you continued gambling despite wanting to stop?
• Has gambling negatively affected your relationships, work, or finances?

If you answered yes to any of these questions, we encourage you to reach out for support. Our FreeSpiritBingo support team is available 24/7 via live chat and can guide you to the appropriate tools and external resources.

External Support Organisations

We at Free Spirit Bingo believe that professional help can make a real difference. Below are some trusted organisations that offer free, confidential support to anyone affected by problem gambling:

Protecting Young People and Vulnerable Players

At FreeSpiritBingo, we operate a strict over-18 policy. You must be at least 18 years of age to register and play on our platform. We carry out age verification checks on all new accounts, and we reserve the right to request additional documentation at any stage. If we have reason to believe that a player is underage, we will suspend their account immediately pending investigation.

We strongly advise parents and guardians to use parental control software to prevent underage access to gambling websites. The following tools can help protect younger users in your household:

• GamBlock – www.gamblock.com
• Betfilter – www.betfilter.com
• Net Nanny – www.netnanny.com
• Gamban – www.gamban.com

Our Free Spirit Bingo platform does not offer any free-to-play demo versions that could be accessed by unregistered users, and we do not target our marketing at under-18s under any circumstances.

How to Contact Our Responsible Gaming Team

If you have any concerns about your gambling habits, or if you would simply like to discuss the tools available to you, please do not hesitate to get in touch with us. Our FreeSpiritBingo responsible gaming team is ready to help:

• Live Chat: Available 24/7 directly from our platform
• Email: support@freespiritbingo.com
• In-Account Messaging: Accessible once you are logged in